Download Agile Service Development: Combining Adaptive Methods and by M. M. Lankhorst, W. P. M. Janssen, H. A. Proper (auth.), PDF

By M. M. Lankhorst, W. P. M. Janssen, H. A. Proper (auth.), Marc Lankhorst (eds.)

Economies all over the world have advanced into being mostly service-oriented economies. Consumers not simply desire a printer or a automobile, they particularly ask for a printing provider or a mobility provider. furthermore, service-oriented enterprises more and more take advantage of new units, applied sciences and infrastructures. Agilityis the power to house such altering necessities and environments. Agile methods of operating embody swap as a favorable strength and harness it to the organization's aggressive advantage.

The method defined during this ebook specializes in the concept of a provider as a section of performance that provides price to its buyers. rather than exclusively agility within the context of approach or software program improvement, agility is approached in a broader context. The authors illustrate 3 different types of agility that may be present in an agile company: company, procedure and approach agility. those 3 kinds of agility make stronger one another and determine the basis for the agile company. structure, styles, versions, and the entire top practices in method improvement give a contribution to agile carrier improvement and development agile applications.

This ebook addresses audiences. at the one hand, it goals at agile and structure practitioners who're trying to find extra agile methods of operating in designing and construction company companies or who're drawn to extending and bettering their agile tools by utilizing types and model-based architectures. however, it addresses scholars of (enterprise) structure and software program improvement or carrier technological know-how classes, either in computing device technology and in enterprise administration.

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Extra resources for Agile Service Development: Combining Adaptive Methods and Flexible Solutions

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However, many of these measures only assess aspects of quality (or agility) after the fact. One measure of changeability, for example, is ‘modification effort per unit volume’. Such measures do not provide guidance in achieving agility in newly built systems or services and need to be supplemented by predictive, forward-looking assessments. 4 Business Drivers for Agility We have seen that agility can have many forms and aspects, and organizations may be agile in many different areas of operation.

As applied to development processes for services, we think that the following quality attributes of such a process are important: 1. The responsiveness to business needs. By being in close and continuous contact with users and other stakeholders, agile processes are better attuned to their needs than waterfall-like ways of working and hence are more effective at delivering value. Note that seemingly technical qualities such as the extensibility or scalability of a system are in the end also based on a business need.

However, many of these measures only assess aspects of quality (or agility) after the fact. One measure of changeability, for example, is ‘modification effort per unit volume’. Such measures do not provide guidance in achieving agility in newly built systems or services and need to be supplemented by predictive, forward-looking assessments. 4 Business Drivers for Agility We have seen that agility can have many forms and aspects, and organizations may be agile in many different areas of operation.

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